Extenuating Circumstances

These regulations are applicable for all units that begin from September 2021 onward:

Extenuating Circumstances (ECs) are defined as circumstances which are unexpected, significantly disruptive and beyond your control, and which may have affected your ability to meet an assessment deadline or the level of your performance at assessment. .

Students have an obligation to make any special circumstances known by completing an Extenuating Circumstances Application and submitting either through the online Student Portal (This is found under the 'My assesments tab') or by e-mail to their College EC address. Supporting evidence, such as medical certificates, should accompany the completed form.

Handing in your work:

If you are intending to apply for Extenuating Circumstances, you should submit your work as close to the agreed deadline as possible. If you feel you would benefit from additional time to complete work to compensate for your recognised ECs, an approved EC can permit a late submission of up to 7 calendar days to be accepted and marked without penalty.

Deadline for making a claim

Your claim and evidence should be submitted as soon as possible (at the very latest: two weeks before your Exam Board meeting). The later an EC is submitted, the less time there is for it to be processed and approved. It is generally far easier to gather appropriate evidence at the time of the Circumstances, than it is at a later date.


Please refer to the Evidence guide below for suitable evidence.

Where evidence is not available, a student can submit an EC application without evidence for units totalling a maximum of 60 credits per academic level or stage (e.g: Year 2 of a BA course is one level). This is referred to as ‘Self-Certification

Self-Certification is intended to support UAL’s students at points of crisis, where something unforeseeable and unavoidable has occurred but there is no opportunity to obtain supporting documentation in advance of an EC submission deadline. A full explanation of the circumstances must be included as part of the application process, to confirm the application is acceptable. Fraudulent claims will be investigated under the Student Disciplinary Code.

You do not need to submit an EC for online study.

What happens next:

The first stage is to establish whether the Extenuating Circumstances claim meets the University criteria. This is carried out by an Extenuating Circumstances Panel. After your application has been reviewed, you will receive an e-mail notification of the claim’s outcome (whether it has been approved or rejected). That update will be sent to your UAL e-mail account within 24 calendar days of submitting your claim.

Possible outcomes

Where an Extenuating Circumstances panel has approved a student’s EC application, the Exam Board may choose from the following options:

a) To offer the student another opportunity to submit the work as if for the first time.

b) To offer the student the choice of either: Condoned late submission of work and awarding an uncapped unit Letter Grade OR another opportunity to submit the work as if for the first time and without penalty.

NB: Students submitting work for a resubmission opportunity would still receive capped grades.

What can the Arts SU Advice Service do for me during the EC process? 

  • Advise you on the process 
  • Help you structure your form and the reasons for your EC and advise on Evidence
  • Read over your form and suggest any changes 
  • Guide you through the process if you don’t agree with the outcome 

Get in touch:

Contact an adviser here.

Book a telephone appointment here.

Other useful links

EC regulations 2021-22

UAL Extenuating circumstances evidence guide

Student guide to Extenuating Circumstances

Guidance for medical practitioners