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Tips on moving into your accommodation

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Check you have received these documents:

  • Tenancy agreement
  • Inventory and schedule of condition
  • Energy performance certificate (EPC)
  • Gas Safety certificate Electrical condition installation report (ECIR)
  • Government’s How to Rent booklet
  • Information about where your deposit has been protected within 30 days of making this payment

Check the inventory report

This report should list all the fixtures, fittings and appliances in the property and their condition. Let your landlord, agent or inventory clerk know in writing if you disagree with any of the information in the report. If there is no inventory, you could make your own with photos and send this to your landlord to agree.

Having an accurate inventory will help with any disputes about deductions from your security deposit at the end of your tenancy.

Set up utility accounts

Take readings of any metres when you move in. Set up accounts for electricity, gas and water in your name(s). This will help to ensure you only pay for the supply that you use.

Apply for council tax exemption

Your contract should specify if you are liable to pay the council tax. If you are liable, you can apply for exemption from your local council which you can find here. For further information about the council tax see (include link to CT Factsheet).

Set up internet

Check your contract to see if you’ll need to set up an account with an internet provider.

Purchase a TV license

From 1st April 2021, a license costs £159 for a year. 

You’ll need a license if you watch TV, record live TV or watch BBC iPlayer. You can face prosecution and a £1000 fine if you don’t have a license.


Contact the SU Advice Service

Email us

Usually the fastest way to contact us is to email using our contact form.

We always aim to reply within 5 working days, but often reply much sooner.

We generally answer in chronological order but if your issue is very time sensitive please mark your email 'Urgent' and we will try to get back to you as soon as we can.

Email us

Book an appointment (new clients only)

If you prefer to speak to someone directly, and you have not spoken to us previously about the issue, you can book an appointment with an Advisor.

If you already have an Advisor assigned to you and you would like to speak to them please just email them directly - this will be usually be much faster than using the booking form!

Book an appointment