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Results Day and Summer Break – What are my next steps?

You might be planning for the summer break, but don't get caught out!

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Now that the summer term is over, you'll finally be winding down and taking a well-earned break. During this time, the most important advice we can give you is to continue checking your UAL emails to receive your results letter for this academic year and understand what your next steps are to ensure you aren't caught out or miss important information about your assessments or enrolment for the next academic year.

Checking your Results Letter

You might have already received your results, or waiting to receive your final results for this academic year. Your results letter will be sent to you via your UAL email address, attached as a letter, which will include your results, a transcript of your grades and any next steps you need to take (for example, if you have received a resubmission and/or retake). If you're unsure of any information in your results letter, then you can contact Arts SU Advice services for advice.

Academic Appeals

You have up to 15 working days from the date you receive your results letter to submit an academic appeal if there are grounds to do so. You can submit an appeal under two circumstances: if there has been a Material Irregularity and/or if you had Extenuating Circumstances at the time of your assessment.

You can find out more information about the appeals process and grounds to appeal on our website. You can also book an appointment with one of our advisors if you would like advice on the appeals process and a submitting an academic appeal.

Resubmissions and Retakes

If you have received your results and have been asked to resubmit further work, then your letter will also include the place, date, and time your resubmission will be due. Your letter should also include the contact details for who you should contact if you have any questions about your resubmission and to understand what you need to resubmit. Remember, that if you need it, then you can apply for extenuating circumstances for your resubmission, and we can help you in understanding your next steps.

If you have been asked to retake a unit, this means that you will return next academic year to retake the unit/s you have failed. It's important to note that you will need to pass all units before you can progress into the next year. If you have been asked to retake a unit/s, then your letter will also inform you of when you will need to return for your retake. You should also look out for emails from UAL asking you to re-enrol for your retake/s, which you'll receive closer to the time of the unit beginning. If you have any questions about your retake/s, then you can contact your Programme Administrator and Course Leader for more information.


You should start looking out for emails about enrolment and Welcome Week from the end of August. These emails will tell you everything you need to know before you begin your course again in September, from information on how to complete your online enrolment to checking your timetable. It is really important that you read emails sent to you by UAL during the summer, as you will need to enrol before you can continue on your course and have everything you need to prepare for the new academic year ahead. If you miss your enrolment deadline, you would be at risk of suspension and eventually, withdrawal from the course if you do not engage with the process. These emails will also include information about how to get involved with Arts SU's programme of events for Welcome Week.

Remember that Arts SU Advice Services are here to support you throughout your time at UAL, empowering you to understand your next steps and support you in making decisions that are right for you!


Contact the SU Advice Service

Email us

Usually the fastest way to contact us is to email using our contact form.

We always aim to reply within 5 working days, but often reply much sooner.

We generally answer in chronological order but if your issue is very time sensitive please mark your email 'Urgent' and we will try to get back to you as soon as we can.

Email us

Book an appointment (new clients only)

If you prefer to speak to someone directly, and you have not spoken to us previously about the issue, you can book an appointment with an Advisor.

If you already have an Advisor assigned to you and you would like to speak to them please just email them directly - this will be usually be much faster than using the booking form!

Book an appointment