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Support While We're Closed Over Easter

Arts SU will be closed 28th March to 2nd April inclusive. Find out where you can go while our Advice service is closed.

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Hi everyone, It’s your SU Advice Team here! Easter break is just around the corner and Arts SU will be closed from the 28th March to the 2nd April. Before we get back on the 3rd April, we are here with some tips, activities and resources to help you make the most out of a happy and healthy Easter break!

Library Hours

Easter can be a busy time of the year, so many of us will need space to get some extra work done! Information on the opening times of UAL libraries and learning sites can be found here. UAL students can visit Library and Learning spaces at ANY site, regardless of the college from which they are normally study.

Easter Activities in London

The weather is getting nicer and the sun is up for longer! Check out the Londonist guide of things to do over the Easter break and some must-visit exhibitions in London for March, to make the most out of London’s spring days.

Wellbeing Resources

Your wellbeing should always be a top priority, and holiday periods can present its own challenges too. So here are some resources that you can reach out to if you need any support.

Togetherall is a safe place for you to share what’s on your mind and get support with your wellbeing. The service is online, completely anonymous, and moderated by trained professionals. It’s available 24/7 so you can access it at a time that suits you, from the comfort of home. Plus, it's free to join as a UAL student.

The Samaritans is a telephone, email, and visitor service for anyone who needs a space to talk and their confidential listening service operates 24/7.

Papyrus Hopeline is a confidential helpline for young people dealing with suicidal thoughts, depression, or emotional distress. If you are having thoughts of self-harm, or are concerned for someone you know, you can contact HOPELINEUK for confidential support and practical advice.

Kooth Services are available online without a waiting list or any need for referral. Joining anonymously takes 1 minute and allows you access to live-chat and messaging with BACP qualified mental health professionals, self-help resources and support from the community.

In a life-threatening emergency, or if you are actively suicidal call 999 immediately or go to your nearest Hospital Accident and Emergency Department

Housing, legal and money advice

For housing enquiries, advice, and support, you can contact Shelter via phone or webchat. They are open weekdays, weekends, and over the Easter holidays. They also have numerous online resources that address a wide range of issues.

The Citizens Advice Bureau provide free, independent advice for many common concerns, including benefits, money, work, housing, and immigration. They have a variety of contact options from phone, live-chat and in-person centres.

Arts SU Advice Service

The Arts SU Advice Service will return on 3rd April, where we will pick up all enquiries and begin working with you or continuing with ongoing cases.

You can contact us here or use our booking system for a phone or Zoom call in April onwards. We offer impartial, confidential, and judgement-free support on a range of academic and housing issues. We listen to your concerns and advise on your options moving forwards.

No matter our individual circumstances, the pressure to have a great time and be cheerful over the holidays can be demanding. It’s important to treat ourselves with kindness over the Easter break, take some time to prioritise our own mental wellbeing, and practise self-care where we can.

Wishing you a happy Easter break,

Arts SU Advice Team


Contact the SU Advice Service

Email us

Usually the fastest way to contact us is to email using our contact form.

We always aim to reply within 5 working days, but often reply much sooner.

We generally answer in chronological order but if your issue is very time sensitive please mark your email 'Urgent' and we will try to get back to you as soon as we can.

Email us

Book an appointment (new clients only)

If you prefer to speak to someone directly, and you have not spoken to us previously about the issue, you can book an appointment with an Advisor.

If you already have an Advisor assigned to you and you would like to speak to them please just email them directly - this will be usually be much faster than using the booking form!

Book an appointment