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Your Advice
We're here to help you to have the best experience possible during your time at UAL
About Us
Find information about how the service operates, who we are and any updates that may affect you.
Academic Issues
Advice to help you understand UAL's policies and procedures for when things don't go to plan or if you need to go through a formal process.
Accommodation
Support for finding accommodation, checking contracts, tenants rights, disputes and more.
Buddy Up
Welcome to Buddy Up! An initiative (originally coined ‘The Companion Scheme’) designed to support students in staying connected.
Complaints
Information and guidance on about complaints about UAL itself, staff, programmes or other students.
Contact Us
Get in touch with an advisor via email or book an appointment
Other Help
Resources and links for areas in which we don't directly offer advice (such as Wellbeing, Mental Health, Finance, Legal, Health)
Strike Hub
Information on any trade union action that may impact UAL students