Impartial | Independent | Free 

Your Students’ Union Advice Service is here to offer you independent support if you find yourself in a difficult situation whilst studying at UAL. 

We can advise on a range of issues that might affect you whilst studying at UAL. The Advice Service is confidential, which means we won’t tell your college you have approached us unless you ask us to. 

On this site, you can access quick advice on some of the most common processes students encounter at UAL but if you're not sure where to start try our self-help questionnaire or get in touch.

Get in Touch

To keep everyone safe there is no drop-in or face-to-face appointments available at the moment but we are still available to support you. You can get in touch via email or book a call with us.

Our advisers are working from home and may have caring or other responsibilities, however, we will do our best to work with you to speak at a time that suits.  

Email us - 

Book a telephone appointment with an adviser here 

We aim to respond to all emails within 3 working days. 

** The Advice service will be closed for the winter break between 19th December and 10th January. **

Support during the Winter Break

If you need support whilst we're closed, you can contact these external organisation 

Please visit the local police station for a foodbank voucher if you're in need of food during the winter break period.

NHS 111 is the non-emergency number if you need medical advice or help, but your life is not in danger. Call 111 from your phone.

If your life is in danger you should call 999




Arts SU Advice Service has a number of policies that lay out how we will provide you with a quality service and explains how we use your data.

You can access the Arts SU Advice Handbook here